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Payment Options & Financial Assistance

Being a pet parent can come with the fear of expensive care, which can end up preventing us from taking our pets to the veterinarian until they develop a serious need for care. Our hospital has many options for our clients to ensure your pets can receive the care they need, when they need it.  We never want the cost of care to get in the way of you being able to seek care for your pet. That is why we offer solutions that can work for you and your critter! Please review the below options, to see what is right for your situation. 


Please note, the hospital itself does not offer payment plans or contracts. 




Like any health insurance, pet insurance is there should the unthinkable happen. While you likely expect regular checkups and appointments once or twice a year, pet insurance is for unexpected illnesses and accidents and other unplanned for, and likely costly care. 

Unfortunately, this does not include any current known medical conditions your pet may be afflicted with, known as pre-existing conditions. Instead, this is for when said condition is discovered or diagnosed. Insuring your pet as soon as possible can help avoid these unintended gaps in coverage so that in the future, regardless of what happens, you and your pet will be covered. 

When you’re insured with our preferred veterinary insurance, Trupanion, it works like this:  

  1. Your pet becomes sick or injured and you bring them to the hospital for treatment.  

  2. You advise one of our Client Service Representatives and our Triage Nurse that you will be checking out with Trupanion today. 

  3. Our hospital has the ability to process claims at the time of checkout with Trupanion! This eliminates the need to pay up front and process claims later.  

We recommend pet insurance for those that want to ensure they are able to provide the best medical care options for their pets without worrying about the cost, giving you and your family financial peace of mind. 

You can sign up your pet(s) by going here and selecting your custom deductible to decide on the right premium for you. If you prefer, you can also enroll over the phone by calling (800) 569-7913. 

CareCredit offers Special Financing and low monthly payment options, no up-front costs, and no-prepayment penalties so you can keep your pets healthy and happy. Applying for CareCredit is easy. Click here to fill out an application, or contact us at any of our locations and we’ll walk you through the process. If you prefer to apply over the phone, you also call them toll-free at (800) 677-0718. 

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Scratchpay provides pet parents with simple friendly payment plans. Scratch Pay can help, and it doesn’t even affect your credit. For more information on Scratchpay, click here

Scratchpay’s most popular option is currently the Take5 plan. You have the option to break your payment into 5 payments, with the first due at the time of service. You will then have the ability to pay the rest of the 4 installments every 2 weeks. There is no interest, and no hard credit checks with this option. If you’re interested in learning more, click here

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